Ecommerce Agency Guide: Tips + Recommended Agencies

December 8, 2020
By Alloy Automation
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Ecommerce Agency Guide: Tips + Recommended Agencies

How ecommerce agencies grow your D2C business

It takes lots of effort and time to grow ecommerce businesses. Regardless of what ecommerce platform you choose - Shopify, BigCommerce, WooCommerce, etc. - growing your business is going to be an uphill climb. That's why many ecommerce businesses work with agencies. By working with experts who have succeeded in growing ecommerce brands, you can rest assured you'll be in good hands.

We know there's a lot of concerns about working with agencies. Between the high costs, agencies managing multiple clients, occasional lack of communication, and no guaranteed ROI, it can be hard to justify working with an agency. When researching potential agencies to work with, we recommend looking for reviews to see how agencies have performed. This can help influence your decisions to let you know which agencies can actually help grow your business.

For the most part, ecommerce platforms have vetted and certified agency partners who can work with your business, so you know you're working with experts.

In this ecommerce agency guide, we'll go over the types of agencies, how they grow your ecommerce business, and a few recommended agencies to work with.

Types of eCommerce agencies

Ecommerce agencies are different according to your needs. All of them will collectively give a boost in your company’s output, so it will not be wrong to say that you need all three types of them in your business.

Ecommerce marketing agency

An ecommerce marketing agency is a team responsible for branding, marketing strategy, email marketing, PPC campaigns, SMS marketing, Facebook/Instagram ad campaigns, social media management, customer retention, online marketing, influencer marketing, and much more. If you need an actionable digital marketing strategy, then marketing agencies are the ones to contact. They specialize in growing your digital presence to build brand awareness, and ultimately drive more purchases.

Ecommerce SEO agency

Free traffic is the best traffic, right? A search engine optimization (SEO) agency specializes in getting your business found through search engines. Most SEO work focuses on Google search, but there are agencies who can help with SEO for lesser-used search engines.

An ecommerce SEO agency focuses on improving search rankings via a mix of content marketing, technical website updates, product listing updates, and keyword research. For example, if you run an athleisure brand, then an SEO agency can help your business with creating content around working out and a healthy lifestyle that will show up when potential customers are searching for exercise routines and diet plans. They can take it a step further by creating video content that is optimized for YouTube's SEO.

Ecommerce Design & Development agency

Digital experiences matter. Your ecommerce website must be well-developed with easy checkout capabilities to improve conversion rates. It should function properly, or else it will frustrate all the customers visiting your online store. Design and development agencies specialize in conversion rate optimization (CRO), creating good-looking sites, and optimizing your checkout process to drive more sales.

What is an ecommerce agency?

An ecommerce agency is an external team that partners with your ecommerce business to help manage marketing, design, development, shipping, fulfillment, and other aspects of an ecommerce business.

Benefits of using an eCommerce agency

The benefits of working with an ecommerce agency are numerous. Here are some reasons why you should hire an ecommerce agency to help with your business:

Ecommerce expertise

Most established ecommerce agencies have years of expertise to back up their work. They're aware of the type of issues ecommerce businesses might face at their current state and they can help you resolve them. For example, if your ecommerce business is rapidly growing and you're unsure of doing fulfillment in-house or outsourcing to a 3PL, an agency can give you practical advice on which fulfillment model will ultimately grow your business.

Technology partnerships

Ecommerce agencies use a mix of ecommerce technology to help their clients grow. Because of their partnerships with tech companies, agencies can recommend the right software that can help your business grow. Whether it's for email, SMS, Google Ads, reviews, loyalty, referrals, or another area of your ecommerce business, agencies will let you know which technology can grow your business.

Experience running their own stores

Many ecommerce agencies are found by the developers that have already run a successful ecommerce store in their past. With their experience and knowledge, you can increase your company’s growth in no time and with less stress.

The best ecommerce agencies you can hire

There are thousands of ecommerce agencies who can help grow your ecommerce business. To make the search easier, here are some of the agencies we recommend working with:

Note: The agencies below are listed in alphabetical order.


About this agency: CODE is one of the leading Shopify Plus agencies in the EU.

Services provided: CODE will help you migrate your content effectively with search engine advertising (S.E.A), develop innovative websites and apps for you.

Hawke Media

About this agency: Hawke Media is an award-winning digital marketing consultancy and full-service agency. Hawke offers custom, data-driven marketing strategies to businesses of all sizes.

Services provided: Hawke Media provides digital marketing services for their ecommerce clients including advertising, content, video, affiliate marketing, and additional marketing services.

Jumpstart Commerce

About this agency: Jumpstart Commerce is one of the most experienced ecommerce agencies and Shopify Plus partners in Asia.

Services provided: Jumpstart commerce partners with the best technology partners that will make people love your online store. They take care of your design and development stuff so you can focus on other areas of your company.


About this agency: Netalico is a marketing agency that works with Magento, Shopify, and other big ecommerce companies to build and maintain their online stores through several creative ideas and suggestions.

Services provided: Netalico helps to build interactive online stores that can attract several customers to your business and convert them from visitors to loyal customers. With a partner like Netalico, you don't have to worry about your website at all, just focus on your business and leave the rest to Netalico. They will make sure if your website is secured and up to date, you will be informed if it needs any maintenance before you start to lose customers.

Red Antler

About this agency: Red Antler is a brand company that specializes in startups and new ventures.

Services provided: At Red Antler, customers can take advantage of multiple services including advertising, naming, brand identity, strategy, industrial design, creative production, and research.

The Working Party

About this agency: The Working Party is a design and development agency based in Australia. They’re also a certified Shopify Plus agency.

Services provided: If you are tired of your website’s dull performance, platform, or not so exciting customer responses, then The Working Party is here to help. They develop and design your websites with the best technologies and solve technical issues related to them in a little time.


About this agency: Zehner is a digital ecommerce agency in Los Angeles that creates cunning designs and technology, developing a strong connection between the brand and its customers.

Services provided: Zehner provides its customers with many services including web development, selection of marketing technology, advertising the products online, interactive designs, and suggesting the right products according to ongoing trends.


When working with ecommerce agencies, you can grow your business much more efficiently. When researching potential agencies, look for companies that have experience in selling the same types of products your business sells and how they can help you automate your store.

To learn more about how Alloy can help with automating your ecommerce store, click the button below to learn more.